Mortgage Deferrals and Hardship Programs: What Canadian Lenders Must Offer You

Published May 26, 2026

The Canadian Mortgage Charter created new obligations for federally regulated lenders — borrowers in financial difficulty have more options than most realize. If you're struggling to make your mortgage payments due to job loss, illness, or other financial hardships, you may be eligible for mortgage deferrals and hardship programs offered by Canadian lenders.

Understanding Mortgage Deferral Canada

Mortgage deferral is a temporary pause on your mortgage payments. During this period, you won't be required to make your regular mortgage payments, but interest will continue to accrue. At the end of the deferral period, you'll need to repay the missed payments, either as a lump sum or by extending your amortization period.

OSFI Mortgage Relief

The Office of the Superintendent of Financial Institutions (OSFI) has guidelines for federally regulated lenders to provide mortgage relief to borrowers facing financial hardship. These guidelines are part of the Canadian Mortgage Charter, which aims to ensure that lenders offer fair and transparent options for borrowers in need.

Canadian Mortgage Charter Relief

The Canadian Mortgage Charter outlines specific relief measures that federally regulated financial institutions must offer. These include:

  • Mortgage deferrals of up to 6 months
  • Options to extend the amortization period
  • Interest-only payment periods
  • Principal forgiveness in cases of severe hardship

Who Qualifies for Mortgage Hardship Canada?

To qualify for mortgage hardship programs, you typically need to demonstrate financial difficulty due to circumstances beyond your control. Common qualifying events include:

  • Job loss or reduction in income
  • Medical emergencies or illness
  • Natural disasters affecting your property
  • Divorce or separation leading to financial strain

How to Apply for Mortgage Deferral Canada

If you're facing financial hardship, the first step is to contact your lender. Here's a general process to follow:

  1. Gather documentation: Collect any documents that support your claim of financial hardship, such as medical bills, unemployment notices, or divorce papers.
    • Contact your lender: Reach out to your mortgage provider and explain your situation. Ask about the available hardship programs and deferral options.
    • Complete the application: Your lender will provide you with an application form for mortgage deferral or other hardship programs. Fill it out completely and submit it along with your supporting documents.
    • Wait for approval: The lender will review your application and, if approved, will notify you of the terms and conditions of the deferral or hardship program.

    Comparison of Major Canadian Lenders' Hardship Programs

    Here's a comparison of some major Canadian lenders and their mortgage hardship programs:

    LenderDeferral PeriodInterest AccrualRepayment Options
    Royal Bank of Canada (RBC)Up to 6 monthsYesLump sum or extended amortization
    Toronto-Dominion Bank (TD)Up to 6 monthsYesLump sum, extended amortization, or interest-only payments
    Bank of Montreal (BMO)Up to 6 monthsYesLump sum or extended amortization
    ScotiabankUp to 6 monthsYesLump sum, extended amortization, or interest-only payments
    Canadian Imperial Bank of Commerce (CIBC)Up to 6 monthsYesLump sum or extended amortization

    Skip Mortgage Payment Canada: What You Need to Know

    Some lenders offer programs that allow you to skip one or more mortgage payments. This can be a useful option if you're facing temporary financial difficulties. However, it's important to understand the terms and conditions of these programs:

    Tip: Always read the fine print before agreeing to any mortgage deferral or hardship program. Make sure you understand how interest will accrue and what your repayment options are.

    • The skipped payments will typically be added to the end of your amortization period, extending the life of your loan.
    • Interest will continue to accrue on the skipped payments, which means you'll pay more in interest over the life of the loan.
    • Some lenders may charge fees for skipping payments, so be sure to ask about any additional costs.

    Bottom Line: Key Takeaways

    If you're struggling to make your mortgage payments due to financial hardship, remember the following key takeaways:

    • Contact your lender immediately to discuss your options. Don't wait until you've missed multiple payments.
    • Gather all necessary documentation to support your claim of financial hardship.
    • Understand the terms and conditions of any mortgage deferral or hardship program before agreeing to it.
    • Consider seeking advice from a licensed mortgage broker or financial advisor if you're unsure about your options.

    Mortgage deferrals and hardship programs can provide much-needed relief during times of financial difficulty. By understanding your options and working closely with your lender, you can navigate these challenges more effectively.

    Reviewed for accuracy
    Manbir Natt BCFSA Lic. #MB612411
    Licensed mortgage broker · MBA, Rotman School of Management, University of Toronto

    AI-generated content. This article was produced with AI assistance and reviewed for general accuracy. It is for informational purposes only and does not constitute financial, mortgage, or legal advice. Always consult a licensed mortgage professional before making any financial decisions.

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